International Justice

CJ354 Endicott College

Tag Archives: Malaysia

Corporate Crimes in Malaysia?

Workers for McDonald’s in Malaysia have released statements claiming they are victims of labour exploitation, as seen in an article from The Guardian. The restaurants in Malaysia are not franchises like in other parts of the world, but owned directly by the company. The workers are not only being exploited by McDonald’s, but by a labor supply company, Human Connection HR. Among the many issues these workers are experiencing, McDonald’s pays them extremely low wages, and in most cases have withheld employee’s salaries, refusing to pay the employees on time. Because of this, workers have not been able to support themselves and their families with necessities such as food. The workers reporting these incidents were contracted to work for McDonald’s in Malaysia, from Nepal, by Human Connection. Since the workers are directly employed through Human Connection, McDonald’s managers have failed to address their concerns, stating that they can do nothing since Human Connection is their employer.


Many workers have come forward with claims that Human Connection takes their passports once they arrive in Malaysia, refusing to return them. This system is illegal; however, for Human Connection it enforces the workers’ contracts to McDonald’s. In an interview with one of the victims he said that “Even those who finished the three-year contract cannot go home because they don’t have their passports.” Many requests for their passports to return home have been denied. Accommodations for the workers provided by Human Connection have also raised concerns. In many situations 10 to 18 employees are forced to live in an extremely small space in poor conditions. Attempts to get a response from Human Connection HR, by The Guardian, regarding this situation failed.